Uber will finally let riders tip drivers with their smartphone app

Unless you have been on the moon for the past year, you might know that Uber has been hit with one scandal after another. The popular ridesharing service has had to deal with accusations of sexual harassment in the workplace, a lawsuit that claims it stole its self-driving technology from Waymo and the departures of several key executives. Just hours ago, Uber’s CEO and co-founder Travis Kalanick revealed he would step down from his position at the request of a group of investors.

As part of an effort to get back up to speed with both its employees and its customers, Uber announced plans to make a ton of changes and improvements over the next 180 days. The first such major change is one that’s been requested for some time by its many drivers. Uber will finally allow them to accept tips from their riders via its smartphone app.

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Riders can choose from a selection of preset amounts for tips, or they can pay their own custom amount.

In a blog post, Uber said the ability to tip drivers is already available in a small number of markets, such as Seattle, Minneapolis, and Houston. It will expand that support to more cities over the next few weeks and it will become available to all U.S. Uber drivers by the end of July 2017. Riders can choose from a selection of preset amounts for tips, or they can pay their own custom amount. They have up to 30 days to pay a tip to an Uber driver after their ride is completed.

Other changes for drivers are coming over the summer, including the option for them to add injury protection insurance. Drivers will also be paid a per-minute rate if a rider is over two minutes late in arriving for their trip, and cancellation fees will go into effect if a rider cancels after more than two minutes, compared to the previous five minute window. More improvements for drivers are in the works for the next several months, with the next set due in July.

The new tip feature for Uber drivers should be a very welcome one, especially if they happen to get a very rich, or very generous, rider in their car.

Source: techspot

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